CUSTOMER CARE
Return & Replacement Policy
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Only product(s) returned earlier than seven (7) months before expiration can be accepted for return and credit upon acknowledgment from Altheamed Pharmaceuticals Inc.
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Product purchased can only be returned/replaced within six (6) months from purchased.
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Altheamed must be notified within seven (7) days upon receipt of products damaged in shipment for return/replacement.
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Product must be returned in original packaging with condition and label intact and fully readable including lot number and expiration date upon return and receipt of Altheamed Pharmaceuticals Inc.
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Products to be returned due to customer error must be returned within seven (7) days with written request / e-mail acknowledged by Altheamed Pharmaceuticals Inc.
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Any product return for credit, please contact us at +63-2-7090-7943, +63-917-516-1075 or email us at altheamedpharma@yahoo.com.ph
Payment Methods
We Accept the following payment method for your own convenience
Check
Cash
COD